A variety of approaches to consumer protection call for: improved and more consistent quality of group training; improved financial capabilities and digital literacy of SG members; improved community-based mechanisms, to provide guidance, support, representation and recourse; and improved regulation and supervision.
An effective consumer protection regime for Savings Groups requires a better understanding of the risks encountered by Savings Groups, the severity of negative outcomes, and effective responses for risk mitigation and remediation.
Developed in collaboration with nearly 100 organizations, the PQGs provide principles to ensure high-quality Savings Groups.
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