Savings and Internal Lending Communities (SILC) Field Agent Guide Version 5.0
The Field Agent Guide is intended to ensure that all SILC programs—implemented by field agents/private service providers and supported by CRS and its partners—meet a high standard of quality. It does this by providing guidance for selected and trained field agents/private service providers to lead, deliver, and effectively manage all 3 periods within the SILC cycle. While some aspects of the SILC methodology or delivery strategy may be adapted to specific countries and contexts, the Field Agent Guide serves as a standardized starting point that presents best practices and standards. The guide includes record keeping and data collection forms.