This study uses a Realist Evaluation (RE) approach to explore impact not as a direct result of an intervention or input, but in relation to the context in which a programme intervention takes place and the reasoning of its beneficiaries. It breaks down pathways of change into a series of outcomes and triggering mechanisms, allowing the identification of those factors that drive the use of financial services and trigger their impacts. It looks at economic, social, and empowerment impacts across the program.
A summary of this publication is also available here.
This paper provides an overview of how agents are an essential component of delivering customer value to excluded populations such as informal savers. Based on the experiences of financial ser…
A new case study report from Scale2Save looks at how the Covid-19 pandemic has changed bank customer behaviour in Africa. The study shows that customers have increased their borrowing from fr…
In this report, we explore how BRACED projects support the development and delivery of tailored-to-context financial services. We also assess to what extent these projects are integrated withi…