This manual provides step-by-step guidance to local organizations that wish to use the Private Service Provider, fee-for-service approach to implementing a savings group program.
This note summarises practices and lessons learned from the Savings at the Frontier (SatF) programme on providing funding and technical assistance to financial service providers (FSPs). Sat…
This paper provides an overview of how agents are an essential component of delivering customer value to excluded populations such as informal savers. Based on the experiences of financial ser…
A new case study report from Scale2Save looks at how the Covid-19 pandemic has changed bank customer behaviour in Africa. The study shows that customers have increased their borrowing from fr…