Banks that want to accelerate financial inclusion should focus on young people in Africa, understand their lives and needs better, and offer them appropriate and tailored products. These are among the key conclusions of the 45-page report by Scale2Save that looks at how younger sections of the population in Morocco, Nigeria and Senegal manage their income, expenditure, and savings. Lessons from the study can help financial institutions, financial inclusion experts from NGOs, intergovernmental organisations and academia, as well as policymakers tackle the challenge of bringing new generations of savers into mainstream savings accounts.
This paper provides an overview of how agents are an essential component of delivering customer value to excluded populations such as informal savers. Based on the experiences of financial ser…
A new case study report from Scale2Save looks at how the Covid-19 pandemic has changed bank customer behaviour in Africa. The study shows that customers have increased their borrowing from fr…
In this report, we explore how BRACED projects support the development and delivery of tailored-to-context financial services. We also assess to what extent these projects are integrated withi…